Refund policy
🧾 All Sales Final – Refund & Cancellation Policy
All items — including custom, made-to-order, and in-stock — are final sale and non-refundable.
Due to the handmade nature of my products, cancellations, returns, and exchanges are not accepted under any circumstances.
Please double-check all details (item, size, color, quantity, shipping address, etc.) before placing your order. I'm happy to answer any questions in advance to ensure you're fully confident in your purchase.
🚚 Exceptions — I’ve Got You Covered If:
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Your item arrives damaged in transit
Contact me within 3 days of delivery with clear photos of the item and packaging. I will arrange a refund or replacement depending on the situation. -
Your package is lost in transit
If your tracking number shows no delivery after the expected time, please reach out. I’ll help file a claim with the carrier and offer a solution — such as a refund or replacement — based on the outcome. -
You received the wrong item
If I made a mistake (wrong size, color, or product), I’ll make it right. Please notify me within 5 days of delivery, and I’ll send a corrected item at no cost to you.